Terms of service

NorthernLights Solutions BV · Tabakvest 87 - bus 4857, 2000 Antwerpen, België · KBO 1037.471.022 · BTW BE1037471022 · info@northernlights.solutions
Last updated: 4 August 2026

1. Who we are

Vollow.ai is a service of NorthernLights Solutions BV ("we", "us"). These terms govern your use of our website, the customer portal and the Vollow subscription, with which we grow your Instagram account with real followers through AI agents.

2. Subscription and trial

Every subscription starts with a 14-day trial for €9. After that it converts to a monthly subscription: Starter at €29 per month or Full at €49 per month. You can cancel any time; no minimum term applies.

3. Pricing and payment

All prices are in EUR and include VAT for consumers. Payment is processed through our payment provider Mollie. If you change your plan, an upgrade takes effect immediately and a downgrade takes effect at your next billing period. Mollie does not settle amounts retroactively.

4. Cancellation

Cancel any time via the customer portal or by e-mail to info@northernlights.solutions. You keep access until the end of the period you already paid for; after that the collection and the subscription stop.

5. Your account and responsibilities

You confirm you are entitled to have the relevant Instagram account managed. You are and remain at all times fully responsible for everything that happens on your account, including the content published or sent through the service, and for complying with Instagram's terms of use and guidelines. You use the service at your own risk.

6. No affiliation with Instagram or Meta

Vollow.ai is in no way affiliated with, sponsored by or endorsed by Instagram or Meta. Instagram and Meta set their own policies and may take measures on accounts at their sole discretion.

7. Liability

We work to provide the service carefully and safely, but we give no guarantee whatsoever of a specific number of followers, or of engagement, reach or other results. We are expressly not liable for any measures that Instagram or Meta take in respect of your account, including (temporary) blocks, restrictions, shadowbans, action blocks, removal or suspension of your account. To the extent permitted by law, our total liability is capped at the amount you paid us in the three months preceding the claim.

8. Language of these terms

These terms may be made available in several languages. In the event of any conflict or ambiguity arising from a translation, the English-language version of these terms and conditions always prevails.

9. Governing law

Belgian law applies. Disputes are submitted to the competent court of Antwerp.